SHIPPING POLICY

FREE LOCAL (ZA) DELIVERY ON EVERY PURCHASE
LOCAL DELIVERY
We work hand in hand with our trustworthy courier partner: Courier It and The Courier Guy.
    How long does delivery take?
    • Your Courier It and Courier Guy parcel, to your door: Overnight (local & main centers). Please allow one day for Courier It/The Courier Guy to process your order. In the case that there is a delay due to a backlog, allow an extra day for your order to be delivered. (Turn around time begins from dispatch)
    • You can expect your Luminary order to be delivered at your desired address ANYTIME between 08:30 - 17:00.
    • Please ensure you are available at the desired address on the day of delivery to avoid complications.
    • Should you have an issue with delivery, please let us know in the shipping instructions and we will make other arrangements.
    REGIONAL/OUTLYING AREAS
    • Parcels going to regional/outlying areas may be subject to Postnet delivery points (1-3 working days). We will be in contact with you. 
    • Delivery to your door may take up to 3 working days. 
    INTERNATIONAL DELIVERY
    • International delivery is available via our partner DHL Express.
    • Shipping costs and fees are calculated at checkout.
    • All international shipping charges are to be handled by the customer.
    TRACK YOUR ORDER
    Postnet